At Eravat Marketings, we are committed to conducting business with integrity, transparency, and accountability. Our Fair Practice Code outlines the principles and standards that guide our interactions with customers, partners, and stakeholders in the delivery of medical financing services.
Purpose
This Fair Practice Code ensures that our customers:
- Are treated with dignity, fairness, and respect.
- Receive clear and transparent information.
- Are empowered to make informed financial decisions.
- Have access to effective grievance redressal mechanisms.
Transparency in Communication
We ensure that all communications related to loan terms, interest rates, eligibility, repayment schedules, and charges are:
- Clear, simple, and accurate.
- Presented in a language understood by the customer.
- Free of misleading or hidden clauses.
Customer Eligibility and Evaluation
Loan applications are assessed based on fair, objective, and non-discriminatory criteria. We will:
- Clearly outline the documentation required.
- Evaluate applications promptly.
- Communicate approval or rejection decisions transparently.
Confidentiality
All customer information and personal data are treated as strictly confidential and handled in accordance with applicable data protection laws and our Privacy Policy.
Responsible Lending
We ensure that financing provided is within the customer’s ability to repay. We do not encourage over-borrowing or offer financing on false pretenses.
Collection Practices
If payment collection is required, we ensure:
- Courteous, respectful, and non-coercive interaction.
- Timely and polite reminders.
- No harassment, intimidation, or unauthorized visits.
Contact Us
If you have any questions or concerns about these Fair Practice Code, please contact us:
Email: eravatmktpl@gmail.com
Phone: +91 1149901356
Address: 1215, Pearls Omaxe Tower, 2, Netaji Subhash Place, Shakurpur, New Delhi, Delhi, 110034
Regulatory Compliance
We comply with all applicable laws and regulations related to medical financing, including consumer protection, fair lending, and data privacy.
Review and Updates
This code may be reviewed periodically and updated to reflect changes in legal, operational, or business requirements. Updates will be posted on our website.
Commitment
We are committed to upholding this Fair Practice Code and promoting a culture of fairness, ethics, and trust in all our dealings